Refund policy

Refund Policy:

1. biru Hong Kong Ltd does not accept refund or return after we shipped our products, however we will send you replacement for free if the products arrived damaged or having quality issues. 

2. If an item is out of stock after your purchase, our staff will inform you and recommend a similar product or offer you a partial refund for that particular item.

3. biru Hong Kong Ltd reserves the right to modify any of the Terms and Conditions. In any case of dispute, the decision of biru Hong Kong Ltd is final.


WhatsApp /Signal customer service hotline: +852 9497 5103


Office Address:

Room 15, 4 Floor, Sze Hing Loong Industrial Building, 44 Lee Chung Street, Chai Wan, Hong Kong

**Please make an appointment first if you want to visit or pick at in our office as we aren't there all the time sorry for your inconvenience =(

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